Privacy Policy

This privacy policy sets out how Forgotten uses and protects any information that you give Forgotten when you use this website. Forgotten is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Forgotten may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Hello@forgotten.life.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you would like a copy of the information we hold about you, please write to Forgotten, 1639 W Hubbard St., Chicago, IL 60622 USA, or email Hello@forgotten.life.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), provides you with the following rights regarding your personal information:

• Right to know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to delete. You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to correct. You may request that we correct inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing. We do not sell your personal information for monetary consideration. If we share personal information with advertising partners for cross-context behavioral advertising, you may opt out at any time using the “Do Not Sell or Share My Personal Information” link in our website footer, or by emailing us at Hello@forgotten.life. We also honor opt-out preference signals, including Global Privacy Control (GPC), transmitted by your browser.
• Right to limit use of sensitive personal information. We do not collect or use sensitive personal information as defined by the CCPA.
• Right to non-discrimination. We will not discriminate against you for exercising any of these rights. We will not deny you goods or services, charge you different prices, or provide you a different level of quality because you made a request.

Categories of personal information collected. In the preceding twelve months, we have collected the following categories: identifiers (name, email address, postal address); commercial information (products purchased or considered); internet or network activity (browsing history on our site, information about your interaction with our website); and geolocation data (postcode).

How to submit a request. To exercise any of these rights, email us at Hello@forgotten.life or write to Forgotten, 1639 W Hubbard St., Chicago, IL 60622. We will verify your identity before fulfilling your request, which may require you to provide information matching what we have on file. You may designate an authorized agent to make a request on your behalf.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

Cookie Name	Purpose
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages.
_orig_referrer	Track landing pages.
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing and referrals.
_shopify_sa_t	Shopify analytics relating to marketing and referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.